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USEFUL TIPS AND ANSWERS TO QUESTIONS
 

Are you looking for answers to your African travel questions?

We have put together answers to the common questions and concerns that customers ask us about.

Note, if your question is not covered, please click here to let us know so we may add it to the list.

Q: How safe is travel in Africa?
A:
The countries in Southern and East Africa are quite safe to visit. The same travel safety principles apply for any large cities in the world (E.G. don’t carry valuables in plain view, keep cameras hidden, don’t go out walking alone at night, be aware of onlookers, leave valuables including passports air tickets and excess funds in the hotel safe or safety deposit boxes. Travellers with tour operators/groups are the least at risk. Self-drive clients should plan travel routes in advance. If travelling by car, make sure the doors are locked at all times. Don’t leave bags or purses on passenger seats.) While on safari in the bush, the only dangerous creatures are wild animals. In Africa people are gracious friendly and hospitable.

Q: A lot of accommodation is tented. How safe is this and do they all have private facilities?
A:
Tents used on our tours are very large and on permanent sites and all have en-suite facilities. They are perfectly safe and you are escorted to and from the tent after dark by an experienced ranger.

Q: What is the right time of the year to go to Africa or does it vary from country to country?
A:
Southern Africa is a year-round destination. High seasons vary from country to country but are related more to Europeans escaping their winter than to the weather in Africa. Generally speaking winter is popular for game viewing, as it is dry and game tends to congregate around the limited water sources, making the animals easier to find. It is also cooler during the day and roads are in their best condition. Winter (from February to October) is regarded as the ‘Safari Season' but do note that African nights can be very cold so a thick sweater and windcheater are required for early morning and night game drives in the winter months. However, in many countries, summer is the best time to visit beautiful beaches and coastal resorts. Summer often coincides with the rainy season, resulting in lush, green countryside and lovely scenery. In East Africa the long rains are from early April through to early June, and the short rains from late November through December. July and August are generally extremely busy in East Africa, offering comfortable temperatures in addition to being a popular time for travel world-wide … so be sure to book well in advance.

Q: Do we just take casual clothes or is there the occasional need to dress more formally than say smart casual?
A:
Casual clothing is all that is required in most of Africa. However there are exceptions such as Rovos Rail and some deluxe hotels where you might feel more comfortable at dinner in a jacket and tie or cocktail dress. That means you should carry only a few items of light clothing, preferably cottons, for your stay in the bush. Clothing should be in neutral colours - khaki, beige, bush green. A good guideline is two sets of socks, underwear, slacks/shorts, and shirts. One jumper or cardigan. A hat is essential! In winter bring warm clothing for the evenings. Flying safaris are more restricted as the aircraft allow only around 8Kg of luggage per person.

Q: How did "the big five" get their name?
A:
"The Big Five" are leopard, lion, elephant, rhino and buffalo. These animals are the must see wish list for many people on safari. The term is a reference from colonial trophy hunting. Hunters ranked African animals as to how dangerous they were to hunt. This is why hippo, cheetah and giraffe are not among this elite group.

Q: Is health a major problem as my doctor has recommended a huge list of medication that I should take?
A:
Doctors are understandably ultra-cautious and their advice should be heeded. It is best to bring prescription medication with you. However cities and towns all have drugstores/ pharmacies equipped with everything one requires. Bear in mind that South Africa has a first world infrastructure, but the further north one travels, the more difficult it may be to acquire a specific medication.

Q: Are doctors available on Safari and are there hospitals?
A:
Yes, many. But once again, the further north, the fewer there are. South Africa has many private hospitals, excellent specialists and state of the art equipment and facilities, including emergency rescue and air ambulance. However government hospitals are overcrowded.

Q: What about malaria?
A:
Malaria is a dangerous disease, but if you take your anti-malarials, your chances of getting it are extremely slim. Malaria is transmitted by mosquitoes carrying the disease and as the insects are more active at night, it is recommended that all travellers wear long-sleeved trousers and sleeves at night time and do not wear perfume or aftershave lotion. Sleep under mosquito netting where possible and use tropical strength mosquito repellent.

Q: Can we drink the water anywhere in Africa or should we buy bottled water?
A:
Most water is perfectly safe but may not always taste pleasant. Bottled or mineral water is provided where a problem might rise.

Q: What types of food would we expect on Safari?
A:
It is possible to get vegetarian and most other food preferences in Southern and East Africa. If you have any special dietary requirements let us know in advance and we should be able to cater for you. Our guides are trained to cater for all different types of culinary tastes. As a rule, do not eat anything purchased at the side of the road and wash fruit and vegetables thoroughly before eating.

Q: Do we require Insurance whilst travelling in Africa?
A:
All travellers should be adequately insured against all eventualities and circumstances. This applies anywhere in the world. There are many companies offering travel insurance, so ask one of our consultants or your travel agent to recommend the best one for you.

Q: Will my Mobile Phone work in Africa?
A:
Yes, there is extensive coverage throughout Southern and East Africa. In some countries, this may be primarily in and around major urban areas. However, in South Africa, networks cover all national roads, towns and cities. Before travelling, ask your mobile phone service provider to open your phone to allow international roaming. It is possible to get prepaid phone cards on arrival at major airports. This may prove more economical than your normal phone carrier’s international roaming rates.

Q: Is the Internet available in Africa?
A:
Certainly. Most city hotels will have either internet connection in your bedroom, or a business centre where you can spend time online. There are also some safari lodges and camps in South Africa which offer this facility. In remote areas, however, there is no internet connection.

Q: What activities are available during safaris?
A:
There are many different types of activities available while on safari from game drives, guided walks, bird watching, boating, canoeing, adventure - based activities like white water rafting, helicopter rides over Victoria Falls , balloon trips over the Serengeti etc.

Q: What currency should I take and in cash, travellers cheques or both?
A:
United States dollars, Euro or Pounds Sterling are the currencies for Africa. Take the majority of your funds in Travellers Cheques but keep small denomination cash for tips and departure taxes. Do not take US$100.00 bills as they are in the main unacceptable and even avoid US$50.00 notes. There are ATM machines as well as money changes in most of the major cities and at airports and casinos.

Q: Do you offer family safaris?
A:
Africa provides outstanding value for families. However, some destinations and establishments cater more fully for the enjoyment of children than others. In Kenya, children five years old and younger are generally not allowed on game drives in the parks and reserves. Travel to Tanzania is not recommended for children younger than eight years old. In Botswana and Zambia many lodges do not take children under 12 years. Most lodges have swimming pools and baby-sitting services. Please contact us for more specific information.

Q: Do you tailor make safaris for groups and or individuals?
A:
Yes we can tailor – make a safari for an individual or for larger groups. Contact our consultants or fill in our on line request form.

Q: Are there laundry facilities available during safaris?
A:
The lodges will usually see to your laundry requirements. On our mobile camping safaris there are laundry facilities as most camps we make use of.

Q: What are the photographic facilities and opportunities like in Africa?
A:
There are no any photographic facilities available while in the bush so take enough film with you. However, film is available in all types in the cities and towns.

Q: What camera equipment is essential while on safari?
A:
A good 35mm camera with a powerful zoom or telephoto lens will reward you with superb shots.

Q: I don't want to be living out of a suitcase. Can you recommend a holiday that limits the eternal packing and unpacking?
A:
There are a variety of resorts where one can remain stationary for reasonable periods of time such as Makutsi Safari Farm in the Eastern Transvaal and Cape Town. From both of these one can do a whole range of day tours. However the best example of having a full safari holiday without the unpacking is the Shongololo Safari Train around South Africa or Namibia - 16 days or 25 days. The vehicles for the day tours travel on the back of the train which travels overnight. Each morning you wake up somewhere new with your vehicle waiting to take you on a selection of tours - no packing nor unpacking!

Q: Do all African countries require visas for Australian passport holders?
A:
Visas are an ever-changing scene. You will need to check details elsewhere on this site for the latest Visa requirements when you have decided upon your itinerary. Or call our consultants.

Q: I was recommended to Bench by friends who have travelled to Africa with you. What makes Bench the right company to travel with?
A:
There are a variety of reasons but the most important reasons hinge around longevity in the business. We have been operating tours to African for over 38 years and it is a very complex product. Things are always changing and there is a need to keep up to date. We do this by sending our staff on a regular basis to inspect infrastructure both old and new.

We are the most respected name in the Safari business in both Australia and throughout Africa - so yes you have made the right choice and you are in very professional hands.

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